Project 6-FedEx-B Test Request Form

    TERMS OF SERVICE UPDATES AS OF 4/20/21 BELOW. PLEASE READ.

    IMPORTANT UPDATE as of 4/20/2021

    TEST REQUEST FORMS

    In order to receive an estimate, the proper Test Request Form must be completed and returned to Manuel Rosa at m.rosa@propacktestlab.com. Send all Purchase orders to Julia Rosa at j.rosa@propacktestlab.com. Incomplete test request forms will cause a delay in the testing process.

    Estimates: Updated 4/20/2021

    All estimates are just that. An estimate. It is not a formal quote. Due to the nature of the business, it may be necessary to add fees such as labor or charges to re-test upon a package failure which will not be included in the initial estimate. Any additional necessary fees will be discussed with the customer first before being added to the final invoice.

    Turn-Around Time as of 4/20/2021

    Due to an excessive number of Express Jobs received, our turnaround time has increased to 4-5 weeks from the time all test samples, completed test request forms and a valid purchase order has been received.

    This time frame starts when we have received ALL of the following

    1) Completed Test Request Forms

    2) Testing samples and all related components

    3) A valid Purchase Order- Email to J.rosa@propacktestlab.com

    If any of the above three are not received or incomplete in any way, testing will be delayed until any issues are resolved.

    EXPRESS SERVICES: As of 4/20/21

    Express services have been temporarily suspended to the larger than normal number of projects received. In certain circumstances we still offer an express service but please enquire before submitting your paperwork. Any express jobs that can be done will come at a premium cost. We hope to get back to our regular turnaround time of 5-10 business days soon and apologize for any inconvenience this may cause.

    Timing of Test Report: As of 4/20/21

    The standard turn-around time is for verbal “pass” or “fail” results only. The certified report will follow 3-6 after that.

    Shipping of Test Samples

    Pro-Pack does not pay for the shipment of any test samples to or from our facility. All collect shipments will be returned to shipper. No Exceptions.

    Post Test Procedures:

    Once testing is complete all test samples and related materials will be kept for 14 days after which point they will be disposed of unless prior arrangements have been made. It is very important to indicate if the test samples are to be returned on the submitted Test Request Form. If this is left blank on the test request forms, it will be assumed that disposing of the test samples is acceptable. No emails will be sent to verify what is to be done with the test samples following testing.

    Payment Terms Updated 4/20/2021

    Payment Terms: 2% Net 10 (2.95% Credit Card Processing Fee for all Credit Card Payments)

    Payments Types Accepted: Credit Card, ACH and Checks

    Note: Any payment terms beyond Net 30 will be assessed an additional charge as follows

    Net 60: Add 2% to invoice total

    Net 90: add 4% to invoice total

    Any unpaid invoices that exceed the payment terms will be assessed a 2% fee (of the current invoice total) per month until paid.

    Please fill in the blanks below and then choose a test procedure and desired turn-around time so that an accurate quote may be provided.

    Accounts Payable Information (Person receiving Invoice)






    Contact Information (Person receiving report)










    Quote

    Please Provide Quote

    If you would like a quotation to perform the required tests, please complete the test request form and submit in order to receive an accurate quote. If you need assistance completing the input forms or have any questions, I would be glad to help you. Contact Manuel Rosa Jr. at 618-277-1160

    General

    • Testing can be used to evaluate the protective performance of a packaged-product related to vibrations, shocks and other stresses normally encountered during handling and transportation in the Sam’s Club distribution system.
    • Tests and levels are generally based on the survey, observation and measurement program described above
    • The package and product are considered together and not separately
    • Some conditions of transit, such as moisture, pressure, or unusual handling may not be covered

    Other ISTA Procedures or Projects may be appropriate for different conditions or to meet different objectives.


    Samples

    Samples should be an untested actual package and product, but if one or both are not available, the substitutes shall be as identical as possible to actual items.One sample is required for this test procedure.

    Note: In order to ensure testing in perfect condition, products and packages for testing shall be:

  • Adequately over-packaged for shipment OR
  • Repackaged in new packaging at the laboratory
  • Note: It is important to thoroughly document the configuration, materials and construction of the tested product
    and package.


    Package Identification

    Size







    Product Damage Tolerance and Package Degradation Allowance

    What constitutes damage to the product?

    What damage tolerance is allowable?
    The correct methodology to determine product condition at the conclusion of the test:(Visual/Functional check)
    Acceptable package condition at the end of the test.

    Inspection

    Do you want Pro-Pack to open the package and inspect product before testing?

    Do you want Pro-Pack to open the package and inspect product after testing?


    Return Information

    Is this packaging to be returned following testing?

    If yes, please indicate method of shipment and account numbers were applicable:



    Turn-Around Time

    Our standard turnaround time is 5-10 business days but we do offer an express service which will guarantee test results sooner for an additional charge. Please indicate the desired turnaround time below. The additional charge for the express service is based upon how fast test results are needed. If our work load allows us to get the tests completed sooner than 5 days there will be no express charge.



    * All Express services guarantee test results ONLY in the time frame indicated. Depending on the test series chosen, a full test report may not be possible in which case the test report will typically follow 2 to 3 days following testing.