ISTA Series 3A Test Request Form


    IMPORTANT UPDATE as of 4/20/2021


    In order to receive an estimate, the proper Test Request Form must be completed and returned to Manuel Rosa at Send all Purchase orders to Julia Rosa at Incomplete test request forms will cause a delay in the testing process.

    Estimates: Updated 4/20/2021

    All estimates are just that. An estimate. It is not a formal quote. Due to the nature of the business, it may be necessary to add fees such as labor or charges to re-test upon a package failure which will not be included in the initial estimate. Any additional necessary fees will be discussed with the customer first before being added to the final invoice.

    Turn-Around Time as of 4/20/2021

    Due to an excessive number of Express Jobs received, our turnaround time has increased to 4-5 weeks from the time all test samples, completed test request forms and a valid purchase order has been received.

    This time frame starts when we have received ALL of the following

    1) Completed Test Request Forms

    2) Testing samples and all related components

    3) A valid Purchase Order- Email to

    If any of the above three are not received or incomplete in any way, testing will be delayed until any issues are resolved.

    EXPRESS SERVICES: As of 4/20/21

    Express services have been temporarily suspended to the larger than normal number of projects received. In certain circumstances we still offer an express service but please enquire before submitting your paperwork. Any express jobs that can be done will come at a premium cost. We hope to get back to our regular turnaround time of 5-10 business days soon and apologize for any inconvenience this may cause.

    Timing of Test Report: As of 4/20/21

    The standard turn-around time is for verbal “pass” or “fail” results only. The certified report will follow 3-6 after that.

    Shipping of Test Samples

    Pro-Pack does not pay for the shipment of any test samples to or from our facility. All collect shipments will be returned to shipper. No Exceptions.

    Post Test Procedures:

    Once testing is complete all test samples and related materials will be kept for 14 days after which point they will be disposed of unless prior arrangements have been made. It is very important to indicate if the test samples are to be returned on the submitted Test Request Form. If this is left blank on the test request forms, it will be assumed that disposing of the test samples is acceptable. No emails will be sent to verify what is to be done with the test samples following testing.

    Payment Terms Updated 4/20/2021

    Payment Terms: 2% Net 10 (2.95% Credit Card Processing Fee for all Credit Card Payments)

    Payments Types Accepted: Credit Card, ACH and Checks

    Note: Any payment terms beyond Net 30 will be assessed an additional charge as follows

    Net 60: Add 2% to invoice total

    Net 90: add 4% to invoice total

    Any unpaid invoices that exceed the payment terms will be assessed a 2% fee (of the current invoice total) per month until paid.

    Test Project 3A is a general simulation test for individual packaged-products shipped through a parcel delivery system. The test is appropriate for FOUR different package types commonly distributed as individual packages, either by air or ground. The types include STANDARD, SMALL, FLAT and ELONGATED packages. See definitions below.

    Please fill in the blanks below and then choose a test procedure and desired turn-around time so that an accurate quote may be provided./p>

    Accounts Payable Information (Person receiving Invoice)

    Contact Information (Person receiving report)


    Please Provide Quote

    If you would like a quotation to perform the required tests, please complete the test request form and submit in order to receive an accurate quote. If you need assistance completing the input forms or have any questions, I would be glad to help you. Contact Manuel Rosa Jr. at 618-277-1160


    In order to ensure testing in perfect condition, products and packages shipped for testing shall be:
    Adequately over-packaged for shipment or Repackaged in new packaging at the laboratory

    Number of test samples required to perform ISTA 3A:

    1 - Unless Item is fragile or liquid.

    2 - Samples are required for Fragile or Liquid (ISTA encourages 5 or samples)


    • Fragile Products – items that could easily break when dropped without having protective packaging; for example – glass, ceramics, porcelains, clay, electronics, etc.
    • Liquids – or semi-liquids or solids that can become liquid at high temperatures (above 70 degrees Fahrenheit) which can leak from a primary vessel during shipment.

    Package Information

    Product Size (inches)

    Note: If Pro-Pack returns a package after testing without performing a post-inspection, the customer must provide written documentation stating the package passed or failed.

    Pass/Fail Criteria

    ISTA 3A Package Types: Choose One (Standard, Small, Flat, Elongated)

    – The L x W x H is greater than 12 x 12 x 3 in all dimensions AND the weight is 150 lb or less BUT not 10 lb or less AND it does not meet any of the following definitions for SMALL, ELONGATED or FLAT packaged products. TESTS: Conditioning (optional-see below), Drop, Random Vibration (with and without top load), Drop, Leak test for liquids only

    – The volume is less than 800 cubic inches AND the longest dimension is 14 inches or less AND the weight is 10 lb or less. TESTS: Conditioning (optional –see below), Drop, Random Vibration (with and without top load), Drop, Leak test for liquids only.

    – The package’s shortest dimension is 8 inches or less AND the package’s next shortest dimension is 4 or more times larger than the shortest dimension AND the volume is 800 cubic inches or greater. TESTS: Conditioning (optional-see below), Drop, Random Vibration (with and without top load),Rotational Edge Drop, Full Rotational Flat Drop, Hazard Impact, Leak test for liquids only.

    – The package’s longest dimension in 36 inches or greater AND both of the package’s other dimensions are 20 % or less of that of the longest dimension. TESTS: Conditioning (optional – see below), Drop, Random Vibration (with and without top load),Rotational Edge Drop, Full Rotational Flat Drop, Bridge Impact, Leak test for liquids only.

    Pre-Conditioning OPTIONAL

    Please choose ONE of the following pre-conditioning options:

    NOTE: An entire test series is required for each condition chosen below.

    No ConditioningFrozen or winter ambient (-20°F (-29°C), Uncontrolled Relative Humidity)Refrigerated Packages (40°F (5°C), 85 +/- 5% Relative Humidity)Controlled Temperature (73°F (23°C), 50 +/- 5% Relative Humidity)Tropical Wet Climate (100°F (38°C), 85 +/- 5% Relative Humidity)Tropical (Wet) THEN Desert (Dry)(100°F (38°C), 85 +/- 5% Relative Humidity then 140°F (60°C), 30 +/- 5% Relative Humidity)Desert or Summer Ambient (120°F (50°C), Uncontrolled Relative Humidity)Extreme Heat, dry (140°F (60°C), 15 +/- 5% Relative Humidity)Severe Cold (0°F (-18°C), Uncontrolled Relative Humidity)User Defined Temp and Humidity (+/- 5%)

    Turn-Around Time

    Our standard turnaround time is 5-10 business days but we do offer an express service which will guarantee test results sooner for an additional charge. Please indicate the desired turnaround time below. The additional charge for the express service is based upon how fast test results are needed. If our work load allows us to get the tests completed sooner than 5 days there will be no express charge.

    *All Express services guarantee test results ONLY in the time frame indicated. Depending on the test series chosen, a full test report may not be possible in which case the test report will typically follow 2 to 3 days following testing.

    Return Information

    If yes, please indicate method of shipment and account numbers where applicable.